What we do is straightforward - deliver great customer experiences in neurodiversity-aware settings. Our communications are straightforward too - no hidden agendas or personality politics.
While we can't promise that no one will ever have a bad day, we address community and cultural issues with candor, care, and a growth mindset.
The Normal Zebra Workspace Credo
Our commitment to neurodivergent employees is built on clear, actionable principles that reshape workplace culture. These aren't aspirational values - they're operational requirements for every Normal Zebra location.
Three Pillars of Normal Zebra Workplace Design
No Unspoken Expectations
Every job expectation is clearly communicated in writing, verbally, and with visual aids
No Unwritten Rules
Culture and community expectations are shared and taught. Team members are explicitly invited to contribute to the conversation
No Social Camouflaging
Employees can be their authentic selves without suppressing neurodiverse traits. No "masking" required
How We Deliver Every Day
Clear Omnichannel Communication
Flexible communication methods accommodate different processing styles and preferences
Respectful and Responsible
Mutual respect and accountability create psychological safety for team members
Targeted Functional Supports
Individual accommodations address specific needs without stigma or hesitation